Key Takeaways from the AdvanceCM Launch Webinar

 

At Tokeet, we are excited to introduce AdvanceCM, the first AI-native property management software designed specifically for multi-rental businesses. This innovative product leverages cutting-edge technology to streamline operations, enhance guest experiences, and drive revenue growth. Last week, we hosted a webinar featuring industry experts who shared invaluable insights into how AdvanceCM can transform property management for our users.

The presenters, Kwesi Steele (Founder & CEO), Bojan Pesic (VP Client Services), and Audrius Jurkšaitis (Head of Product), guided attendees through a comprehensive agenda that included Tokeet’s journey over the past 10 years, our vision for the next decade with AdvanceCM, an overview of the product’s key features, and an interactive Q&A session.

Here are some key takeaways from the session:

The First 10 Years of Tokeet

  1. From 0 to 60,000 Properties: Tokeet began its journey in 2015 with a vision to streamline property management. It grew rapidly, achieving 60,000 properties by focusing on customer needs and maintaining strong support.
  2. Original Product and Airbnb Integration: Initially developed as a solution for managing rental properties, Tokeet became one of the first certified Airbnb integration partners in 2017, setting a precedent for future integrations.
  3. Expansion to Multiple Channels: Over the years, Tokeet expanded its offerings to include integrations with Booking.com, Expedia, Agoda, and VRBO, enhancing its capability to serve a diverse clientele.
  4. Mobile App Development: Recognizing the importance of mobile accessibility, Tokeet launched a mobile app to enable property managers to manage their listings on the go.
  5. Customer Support Excellence: Tokeet has always prioritized live customer support, offering 24/7 assistance to users, contributing to high customer satisfaction rates (CSAT).

The Next 10 Years

  1. Ambitious Growth Goals: Tokeet aims to scale from 60,000 properties to 1 million in the next decade by continuing to focus on customer-centric solutions.
  2. AI as an Ally: The integration of AI will enhance user experiences without replacing human interactions, making property management smarter and more efficient.
  3. Automation with Personalization: While automating processes, Tokeet remains committed to maintaining a personalized experience for its users.
  4. Simplicity Over Complexity: Tokeet emphasizes the importance of user-friendly interfaces and intuitive designs, ensuring that complex features do not overwhelm users.

Overview of AdvanceCM

AdvanceCM is specifically built for large-scale property managers, offering speed, reliability, and stability across various rental types.

Key Features

Autopilot

AdvanceCM features an autopilot function that automates routine tasks, allowing property managers to focus on higher-value activities. This automation improves productivity and ensures that no detail is overlooked in daily operations.

Everything Unified

The platform provides a unified solution that integrates various property management tasks into one seamless system. This integration simplifies workflows and enhances collaboration among team members, making it easier to manage properties efficiently.

AI

AdvanceCM harnesses the power of AI to analyze data and provide insights that help property managers make informed decisions. This AI-driven intelligence enhances operational efficiency and contributes to improved guest satisfaction by anticipating needs and optimizing processes.

Smart Devices

AdvanceCM supports the integration of smart devices, allowing property managers to automate guest interactions and streamline property operations. This connectivity not only enhances the overall guest experience but also gives managers greater control over their properties.

Conclusion 

AdvanceCM is a game-changer in the property management landscape, equipping professionals with advanced tools to optimize operations and elevate guest experiences. The insights shared during our webinar underscore our dedication to driving innovation and fostering collaboration with our users.

We encourage you to delve deeper into the capabilities of AdvanceCM and discover how it can revolutionize your property management strategy. To learn more and arrange a demo, please book a free demo here. Together, let’s harness the power of technology to enhance your success in the industry.

 

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