Tokeet Help Center

• Calendars
  • Creating Hold Events
  • Tokeet Calendars Walkthrough
  • Sharing Your Tokeet Calendar
  • Importing an External Calendar
• TokeetAI
  • TokeetAI Settings
  • TokeetAI Payments
  • TokeetAI Knowledgebase
  • TokeetAI Introduction & Benefits
  • Activating TokeetAI
  • TokeetAI Ignore List
  • TokeetAI FAQs
  • TokeetAI Rental Information
• Invoices & Billing
  • Invoice Management
    • Invoice Templates
    • How Do I Charge a Guest for Multiple Items on an Invoice?
    • Invoicing & Payments
    • How Do I Make Changes to an Invoice?
    • Scheduling Invoices
    • Invoice Rules
    • How Do I Request a Partial Payment or Deposit Payment?
  • Payment Gateways
    • Stripe
    • Strong Customer Authentication
    • Booking.com and Expedia payment details
    • How Do I Accept Payments Online and Via Credit Card?
    • Payment Rules
    • Connecting to MercadoPago
    • Booking.com Card Details Requirement
    • PayPal
• Rates Management
  • Rental Rates Calendar
  • What is a Promotional Rate?
  • What is a Dynamic Rate?
  • How to Set Day-Specific Pricing
  • Checking Rates for Accuracy
  • Changing the Max Guests value on Booking.com
  • Rate Types in Tokeet
  • Changing the additional guest fee on Booking.com
  • How to Set Up Distinct Rates for Channels
  • Pushing Rates to API Channels
  • My Rates are Too High on Booking.com
  • Length of Stay (LOS) Discount
  • Advance: Rate Determination Algorithm
  • What is a Rate Category?
  • My Rates are Too Low on Booking.com
  • Troubleshooting Rates
  • What is a Standard Rate?
  • What is a Base Rate?
  • Airbnb Additional Guest Fee
  • Push All Rates and Availability
  • Rates Overview
  • How do I add a Discount Code?
  • TV3 Channel Adjustments
  • The Rates Multi-calendar
• Tokeet Overview
  • Self Help
    • Using Google Translate with Tokeet
    • Getting Started With Tokeet
  • Getting Setup With Tokeet
  • Preguntas más frecuentes
  • Tokeet Setup Checklist
  • FAQ
  • Processing Fees: Understanding fees in Tokeet
  • Tracking Expenses in Tokeet
  • Tokeet Overview
  • Tokeet Academy
  • Getting Setup with Tokeet - Part II
• Rental Settings
  • How Do I Add and Update Rentals?
  • How Marriott handles Booking Fees
  • How Do I Change My Rental Currency?
  • How do I delete rentals?
  • Linking Rentals Together
  • How Do I Create a Custom Tokeet Email Address?
  • How Do I Add Fees to my Rental?
• Tokeet Advance
  • Guests
  • Inquiries and Bookings
  • Settings & Configurations
  • Tokeet Overview
  • Calendars
• Tokeet Websites
  • Securing your Custom Domains
  • Tokeet Guest Portal
  • Custom Domains With Tokeet Websites
  • Website Analytics and Tracking
  • Tokeet Booking Engines
  • Custom Domains With Tokeet Guest Portal
  • Creating a website with Website Builder
• Margins
  • Margins - Monthly Occupancy
  • Margins - Monthly Financials
  • Margins - Earnings
  • Margins - Monthly Bookings
  • Margins - Expenses
  • Margins - Discount Codes
  • Margins - Arrivals
  • Margins - Daily Financials
  • Margins - Daily Occupancy
  • Margins - Dashboard
  • Margins - Departures
  • Margins - Booking Fees
  • Margins - Canceled Bookings
  • Margins - Report Views
  • Margins - Profit & Loss
  • Margins - Bookings Summary
  • Margins - Monthly Rates
  • Margins - Invoices
  • Margins - Formulas
  • Margins - Overview
  • Margins - Monthly Taxes
  • Margins - Monthly Revenue
  • Margins - Monthly Channel Occupancy
• Automata
  • Bookings
    • Automata Bookings
  • Workflows
    • Automata Workflows
    • Create New Automata Workflow
  • Automata Overview
  • Automata Setup Checklist
• Inquiries and Bookings
  • How Do I Create an Inquiry?
  • How Do I Make Notes of Guest Interactions?
  • How do I attach a file to a message?
  • Guest List Overview
  • Sending Files to Guests
  • How Do I Delete an Inquiry?
  • How Do I Add and Update Guests?
  • Inquiries Overview
  • How Do I Confirm a Booking?
  • How can I import guests via CSV files?
  • The Inquiry Inbox View
• Channel Manager
  • Tiket
    • Connecting to Tiket
  • Holidu
    • Connecting to Holidu API
    • Holidu API Requirements and FAQ
  • Airbnb
    • Airbnb Price Settings
    • Creating an AirBnB Password
    • Creating Listings in Airbnb
    • Connecting to Airbnb via iCal
    • Airbnb Booking Settings
    • Airbnb 2-way API Sync
    • Connecting to Airbnb API
    • Requirements for an Airbnb Rental
    • Airbnb API FAQ
    • Airbnb Guest Alteration
    • How Do I Disconnect my Airbnb Listing or Account from Tokeet?
    • How do I refresh my Airbnb property list?
    • How to Rank Higher on AirBnB
    • Airbnb Opportunities, Reviews & Notifications
    • Airbnb Reviews Tab
  • HomeToGo
    • HomeToGo FAQ
  • HVMI
    • Connecting to HVMI API
    • HVMI FAQ
  • Expedia
    • Connecting Expedia with Tokeet
  • Booking.com
    • Booking.com Rates and Additional Guest Pricing
    • Connect to Tokeet via the Booking.com Extranet
    • Tokeet And Booking.com Best Practices
    • Pushing rates to Booking.com
    • Sending Booking.com messages with Tokeet
  • iCal Connections
    • What if my channel is not listed in Tokeet?
    • Connecting to Homeaway/VRBO with Tokeet
    • Connecting to Flipkey/Tripadvisor with Tokeet
    • Connecting iCal Channels
    • Export your Tokeet calendar to Holidaylettings
  • Vrbo
    • Vrbo FAQ
    • Setting Rates and Fees in Tokeet for Vrbo
    • VRBO Bed Syncing
    • Activating Tokeet Rentals on Vrbo
    • Connecting to Vrbo API
  • Agoda
    • Connecting Agoda with Tokeet
  • Rentals United
    • Connecting to Rentals United
  • Trip.com
    • Connecting to Trip.com
  • Google Vacation Rentals
    • Google Vacation Homes - Fixing Rental Errors
    • Google Vacation Rentals FAQs
    • Connecting to Google's Vacation Rental platform
  • Tokeet Channel Manager Overview
  • Adding Custom Channels
  • Adjusting your Booking Formula
  • Adding Commissions for Channels
  • Disconnect a Channel Account
• Reviews
  • Reviews Dashboard
• Tokeet App Store
  • Tokeet App Store FAQs
  • Tokeet App Store Billing & Subscriptions
  • What is the Tokeet App Store?
• Power Reporting
  • Power Reporting: Revenue Generated Report
  • Power Reporting FAQs
  • Power Reporting: Bookings Cancelled
  • Power Reporting: Channel Revenue Report
  • Power Reporting Revenue Report
  • Power Reporting: Channel Nights
  • Power Reporting: Bookings Created
  • Power Reporting: Nights Created
  • Power Reporting: Payments
  • Power Reporting: Scheduled Statements
  • Power Reporting: Money Paid Over Time
  • Power Reporting: Average Booking Length
  • Power Reporting: Nights Cancelled
  • Power Reporting: Statements
  • Power Reporting: Commission Strategies
  • Power Reporting: Average Price Per Night Report
  • Power Reporting: Occupancy Rates Report
  • Power Reporting: Nights Filled Report
  • Power Reporting: Guests Hosted Report
  • Power Reporting: Invoices
  • Power Reporting: Recipients
  • Power Reporting: Advance Booking Days
  • Power Reporting: Nights Booked Ahead
  • Power Reporting: Average Booking Price Report
  • Power Reporting Dashboard/Control Center
• Tokeet Mobile
  • TV3 Mobile Messaging
  • TV3 Mobile: How do I create an invoice?
  • TV3 Mobile Rate Management
  • TV3 Mobile: Getting Started
  • TV3 Mobile Inquiries Overview
  • TV3 Mobile: How do I create a booking?
  • TV3 Mobile: How do I create a hold event?
  • The TV3 Mobile Dashboard
• Settings & Configurations
  • Integrations
    • Tokeet Integration with PriceLabs
    • Tokeet integration with Duve
    • Tokeet Integration with Wheelhouse
    • Tokeet Integration with Opiniion
    • Tokeet integration with Turbosuite
    • Existing third party integrations
    • Tokeet integration with Jervis Systems
    • Tokeet Integration with Yada
    • Tokeet Integration with GuestFlow
    • Tokeet integration with HKeeper
    • Tokeet integration with Dropbox
    • Tokeet Integration with InsuraGuest
    • Signature Integrations
    • Tokeet Integration with StayFi
    • Tokeet integration with ChargeAutomation
    • Tokeet Integration with Beyond
    • Tokeet integration with SUPERHOG
    • Tokeet Integration with Operto Teams
    • Tokeet Integration with Cleanster.com
    • Tokeet Integration with Safely
    • Tokeet integration with Check-in Scan
    • Tokeet integration with Operto
    • Tokeet integration with Alertify
    • How does the Mailchimp integration work?
    • Tokeet integration with Boostly
    • Tokeet Integration with Minut
    • Tokeet integration with MovingLake
    • Tokeet Integration with Doinn
    • Tokeet integration with Lula.Cleaning
    • How do I connect to MailChimp?
    • Tokeet Integration with Turno
    • Tokeet Integration with Paraspot
    • Send A Signature Template With Automata
    • Tokeet integration with Aipex
    • Tokeet integration with Slack
    • Tokeet integration with KeyNinja
  • Email Forwarding
    • How Do I Forward Emails from Tokeet?
  • Tokeet Subscription & Billing
    • How Do I Change My Subscription?
    • How Do I Update My Credit Card Information?
    • How Do I Cancel My Subscription?
  • Multi-Factor Authentication
    • Multi-Factor Authentication (MFA) Overview
    • Multi-Factor Authentication (MFA) FAQs
  • Templates
    • Automata Multi-Language Templates
    • Create New Automata Template
    • Automata Templates
    • Custom Branding Templates
    • Create New Automata Custom Code
    • Automata Data Dictionary
  • User Settings & Logins
    • ​Where Can I Find My Tokeet Account ID?
    • Restricting User Access
    • How Do I Change My Password?
    • I forgot my password, what now?
    • How Do I Add and Update Users?
    • Troubleshooting IP Blocked and Account Locked
    • User Type and Permissions Overview
  • Data Feeds
    • Tokeet Data Feeds
    • Working with Tokeet Data Feeds
  • Add-Ons & Widgets
    • Add the Calendar Widget to a site
    • Add the Search Widget to a Site
    • Add the Inquiry Widget to a site
    • Booking Widget Advanced Configuration
    • Add the Booking Widget to a Site
    • Add the Interstitial Widget to a Site
    • Search Widget Advanced Configuration
    • Inquiry Widget Advanced Configuration
  • Using Tags in Tokeet
• Triggers
  • Message Template Examples
  • Create New Automata Trigger
  • Tokeet Triggers Overview
  • Tokeet Automation Pro Tips
  • Automata Trigger Conditions
  • Data Dictionary
  • Automata Triggers
  • Auto Responder Trigger
  • Message Templates
  • Automata Trigger Details
  • Tokeet Version 3 Triggers
  • Creating Time-Based Triggers
  • HTTP Webhook Triggers
  • Setting Push Notification Triggers
  • Improving your Airbnb ranking
• Affiliates
  • Affiliates Setup Checklist