Posts made by Henry Ho

Hello, we use Tokeet to sync up the calendars from multiple booking engines including own booking website built on WordPress and using a 3rd party booking plugin. Our website is protected by Cloudflare and it looks like Tokeet's periodic checks to the calendar for syncing is trigger Cloudflare's firewall. I can whitelist the IPs for Tokeet and everything will be ok, but I need to know what IPs Tokeet uses. From what I can tell in the logs, the IP addresses from Tokeet are all over the place. Can someone help please? Thank you.

I have several booking sites that use iCal, including syncing to my booking site (using a third party system, not Tokeet). It looks like Tokeet imports iCal channels every 1 hour and 15 minutes. Is there a way to make it pull more frequently, such as 15 minutes? 1 hour+ is too long and we risk running into double bookings if people book on different systems.

You guys are kidding me with this, right? My Airbnb properties have been out of sync for 2 days with no notifications whatsoever? I also spent a couple of hours wondering why my Airbnb calendars are out of sync and my recent cancellation was not made available back on Airbnb until I discovered this post.

Next time, send an email when this sort of thing happens.

I'm trying to import Tokeet's ical links for my properties into my Mac OS (Catalina)'s Calendar program. For the most part, the calendars import properly but some bookings and events are missing. From debugging, it seems like some reservations and events (such as booking holds) are exporting in the ICS file with a blank UID identifier, and those are not importing. But if I manually add a random UID identifier, then that event gets imported correctly.

I'm not sure if this is a Tokeet issue or an Apple issue but I think it would be good practice for every event exported by Tokeet to have a UID regardless. Thank you.