administrators

We’d first like to thank you for your ongoing use of the Tokeet Channel Manager. We appreciate being an important partner in the success of your short-term rental business and intend to continue to rapidly grow our products and services to give you the best tools to make your business profitable and easy to manage.

We spent a lot of time speaking with and listening to you, our customers, taking your feedback and direction to heart, and produced solutions to help you grow your business. We are pleased with the overwhelmingly positive feedback that we have received about each of these products and thank you for being a part of the process.

Over the past few years we completed some of the most ambitious projects to date and successfully launched Webready, Sympl and Checklist while also relaunching Rategenie, Margins and Signature.

When Tokeet entered the market in 2016 we wanted to show that it was possible to deliver a high-quality software suite at a fraction of the cost being charged by other providers. Our success with that approach attracted many competitors to the market, and we recently conducted an analysis of how our prices compare to those competitors. What we learned was that our prices were significantly below the market standard and this was holding us back from investing even more in our business.

On July 25th we will be transitioning to a new pricing structure for the Tokeet Channel Manager (TV3). In short, we are switching to a per rental pricing structure with a unique price for each rental count. We are also removing any feature restrictions within the product such that every account may access all features.

We’ll also be offering a yearly plan at a 20% discount for those who wish to have a contractual agreement. NOTE: This price change will not affect our existing yearly plan users. Those users currently on yearly plans will continue to keep their pricing until their plans expire. This pricing change does not affect any other products within the Tokeet product suite.

If you have questions about our upcoming products or pricing changes please contact our support team.

Read more about our pricing change here. You can also see exactly what your new price will be by clicking here.
We’ve prepared an FAQ to answer your most important questions, click here.

Thank you for being a loyal Tokeet user.

Hey guys, there is a backlog with getting the Homeaway integration certified. We are awating them at this point. No specific date has been set yet. We apologize for the delay.

Hey Leonardo, please reach out to one of our solutions consultants at stefan@tokeet.com. I would love to hear more about how you use this feaure.

HI Maximo, as I think you already know we've recently released our new website builder called Webready. You can learn more about it here. www.usewebready.com. Current Tokeet users may login to webready using their credentials or click the Add On option in the top menu of TV3 to auto login.

HI Irina, we do connect with Wishbos and they are one of our integration partners. You can reach out to them for details of setting up the connection. Cheers.

We are excited to announce the release of Webready, the latest addition to Tokeet’s suite of products! With Webready, your website can become your primary booking channel!

Webready allows you to create outstanding, high-quality websites for your short-term rentals. Its easy to follow design guides you through the process, from selecting one of the many new templates for single and multiple rental websites to adding or purchasing a domain that suits your business.

You’ll be able to easily adjust the menu and pages for your website and we’ve also added a very simple and quick SSL process to ensure that it is secured. Webready offers enhanced features such as the booking engine and many more, taking your feedback into account.

Webready delivers fully responsive designs on all devices, coupon codes, improved SEO, and even its own Rates module.

Current Tokeet users can login to Webready today. You may also auto-login from within TV3 or Sympl CM by clicking the Add Ons top menu option, then selecting Webready. Webready is also available as an add on product on our Tokeet App Store.

Webready is a separate product within the Tokeet product suite. It does have a FREE plan for creating a single rental website. However, you must upgrade to create multi-rental websites. Please click here to learn more about Webready Pricing.

Read more here.

As always, please contact support with any questions.

Hi Rodney,
Allow me to follow on Duane's message. There have not been any chances to services during the crisis. We remain fully staffed in all regions and have even added staff in some of our roles. Further, during the Pandemic Tokeet has been working hard on new products and features which we will soon be announcing broadly. Some of our customers have already been in the beta program for these products and we are working through the final stages of release.

• We have completed development of our new website builder called WebReady and are currently in beta.
• We have also completed development of our staff management application called Checklist, which is also in beta.
• Finally, we are testing and will soon release a new channel manager called Sympl, designed for smaller property managers.

Stay tuned to hear more about these products as they emerge from beta and go into general availability.

Kwesi

We were able to re-send all the messages that didn’t send except for the ones that were time-based.

To be on the safe side, we went back a little extra far so some messages may have been sent twice.

At present, we are experiencing an outage in both Tokeet and Automata automated messaging (triggers) and possibly automatic invoicing. This has resulted in events not firing when they are supposed to. Our team has identified the issue, are we are currently working on a fix. We hope to have this resolved as soon as possible.

In the meantime, please manually send any messages that would have been sent with your automation since 5:36pm UTC. This will allow you to maintain timely communication with your guest. Once a fix is in place, we will follow-up with you in this chat. We apologize for the inconvenience, and thank you for your patience.

@Hugo-Candeias - Beta testing is starting the first week of August.