Hi. I wanted to followup on this thread to mention that this was a feature that Booking.com needed to activate on their end. We have had them correct this, and now the guest count should be accurate. It will tally adults and children together under the adult count. This should provide cleaners with the correct information to prepare the room.

Hi Joe. This has been resolved. When you click the Resend button in Signature, the latest email address in the guest details will be used to send the template.

@Brightleap-Apartments I certainly understand your point of view on this. I definitely don’t like any of the bugs that are reported and with unlimited resources I would stay up day and night to make sure that we wiped them out systematically. However, as a company with ambitious plans that are always in motion, we have to prioritize our resources accordingly. I promise you that these decisions are made with multiple factors being considered. I will ask the team to review the priority next time we meet and will update you here if I have any new news. Thank you again for finding and reporting this issue. I really do appreciate you spending the time to report these items. Sincerely, Christian