We add expenses in tokeet, and we manually re-add these to owner invoices. It would be AMAZING if there was an option to include expenses from tokeet on owner invoices.

Hi Blake. The Ignore for Booking.com feature does work with the Default rate. It applies to base, standard, promo, and group rates. Are you seeing different behavior in your use of the app? Also, are you referring to Rategenie or TV3?

Hi Blake. Yes, we updated the behavior of the app to allow template recipients to open the template on multiple devices and browsers. This is the new behavior you have experienced. Please let us know if you encounter any other issues with the app. Thank you for your feedback.

Hi Ryland. Thanks for your feedback. The notifications were removed previously due to user feedback. The team will investigate possibly bringing them back in the future, if there is enough user demand for the feature. It’s nice to know that some users found them useful.

@Ryland-Nelson Nice recommendations. We’ll definitely keep these and see what we can come up with. Please keep the suggestions coming.

@Ryland-Nelson we can add these for sure. I’ll have the team save them as feature requests. Thanks.

Hi Ryland, I’ve looked into this further and see that the issue is still as I stated it. Linked rooms create hold events with status “Confirmed” and are properly showing availability as blocked on the inventory search. I understand that there are still scenarios that will be problematic though…such as owners creating hold events with statuses meant to convey the meaning of the block, or you needing to set it to Pending so that you are aware that the reservation is not yet confirmed. In the meantime, any hold event that is not marked as confirmed will not properly block availability, but using Confirmed hold events will result in it working properly. Please let me know if you find a specific example where this is not the case. Thanks, Christian

Hey guys, I’ll have the design team review this and make updates as needed. Thanks for the feedback!

Hi Adam, I believe we already have this feature. The gap night rule allows you to set a variable min stay based on the length of the gap. Am I missing something here? [image: 1568327202891-screen-shot-2019-09-12-at-6.26.05-pm.png]

Hi Adam, Thanks for the feature recommendation. We did not implement Length Of Stay (LOS) pricing in Rategenie because we didn’t believe the feature was consistent enough across the various channels. As a result the Rategnie feature may have been a bit cumbersome. This is something we will revisit in the future as LOS pricing gains a more uniformed pattern in the major channel APIs. Thanks again.

Hi Adam, Thanks for the note. It would seem that maybe you are not using the email address of your Tokeet account within the Booking.com email settings. This is the prescribed way to setup your Booking.com account and it works well for most users. Once this is corrected you should receive messages from Booking.com in your Tokeet account and they will be assigned to the appropriate rental. Please see this help article. https://www.tokeet.com/help/booking-com/sending-bookingcom-messages-with-tokeet That being said, we are working to integrate the Booking.com messaging API into the Tokeet platform. This has already been built and is in the QA phase of development. Regards.

Hey Nathan, Thanks for your suggestion, i will look into this for you. Regards Martin

Thanks for the input everybody. I definitely agree. The end result should say From X where X = the lowest nightly rate within the time period selected by the guest. As for Alistair’s suggestion about the inclusion of VAT/Fees in the total, I will propose that this be a configurable option on websites/widgets. (Meaning either have it include the rental taxes/fees or exclude depending on the choice made in configuration.) We have a few tickets open relating to RateGenie communicating rates properly to websites and widgets. Once these are closed, we’ll be more able to move forward on these improvements. For the simple short term fix suggested by Ryland, I’ve created a ticket to have this changed. Thanks, Christian