• Agenda Calendar

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    R
    One more thing 9. Don’t understand why the system lets me define times as either am/pm or 24hr then display my 24hr times as am/pm. Display times according to the format I have defined.
  • Hold Events

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  • Tokeet website image quality on mobile

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    L
    Where’s that “significant update” then?
  • Suggestions in general

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    DuaneD
    Hi Irina. Thank you for the thoughtful suggestions. These have been forwarded to the development team for consideration. We’re unable to provide a timetable for implementation at the moment, as feasibility of each request has not yet been determined.
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    DuaneD
    Hi Ryland. The payment logs go back 30 days, in app. If you wish to see activity beyond that span, you will have to reference your stripe account to see the full payment logs.
  • Website functionality

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    DuaneD
    Hi Alistair. At present, the new website builder is still in development, but the timetable for release has still not been determined. I do not want to discourage you from pursuing a more urgent solution, if you deem it necessary. We just hope that you give our website builder update a look when we release it in beta. It will be free to test, at that time, so if you prefer the results that we provide, hopefully you will be one of our early adopters.
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  • Minimum length of stay per channel

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    DuaneD
    Hi Leigh. We have discussed this feature as a team, and it is something to be considered for a future update of Rategenie. There is no current timetable for implementation. The only solution that won’t involve manually blocking dates would be creating duplicate rentals in TV3, and then linking them via iCal, in order to sync their availabilities. This will let to put a different min stay requirement on Airbnb from the other channels. This guide will explain how to link rentals together in TV3: https://www.tokeet.com/help/rental-settings/linking-rentals-together
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  • AIRBNB - Serious security issue

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    L
    @Konstantinos-Kiamos If this is true why does it work fine in eviivo?
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    @Duane that makes sense. Hadn’t thought about that. But yes. If the undefined text can be eliminated that would be amazingly useful
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  • New Tokeet App

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    SZ AS
    @Alistair-Wood Point 2 & 3 have been ticketed and will be included in next release.
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  • Use payout rules to display profit in margins

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    @Ryland-Nelson Great suggestion Ryland. I’ll go ahead and submit the ticket for this improvement request. In the meantime, please see the below possible workflow for this. Create booking from Dashboard. Refresh the dashboard screen and open the booking from the activity feed. [image: 1571073485323-f7edfb4b-7922-4aec-a388-43739517a55c-image.png]
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    DuaneD
    Hi Blake. Thank you very much for your feedback. Photo ID request was made the first step in contract submission due to previous issues with guests signing the contract, and then exiting the page before submitting their photo ID. While we will discuss this matter again in the future, this behavior is unlikely to change in the near term, as we have seen a significant increase in photo ID submission as a result of moving the request from the end of the contract submission process to the beginning. If we can agree on a better solution for placement of the photo ID request, we will note the change publicly so that users are not caught off guard.
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