What is Duve?
Duve is a holistic guest experience management platform.
Duve provides hospitality experts with a unified guest management solution, covering the entire digital guest journey from contactless check-in, through a branded guest app, an omnichannel communication hub, and an eCommerce/upselling platform offering the right service to the right guest at the right time.
Find out more about Duve in our blog post.
Features and Benefits of this integration are:
Contactless Check-in and Checkout
White-label, no-download guest app
Communication hub with built-in SMS and WhatsApp integration
Upselling and eCommerce platform - with both 1st-party and 3rd-party upsells
Personalization and translation engine
Mobile key and smart lock integration
Detailed analytics
Connecting Duve to Tokeet
In order to connect Tokeet to your Duve account, go to Account Settings -> Connect & Sync
Then, add Tokeet as a Source.
Now, log into your Tokeet account and you’re good to go!
What data Duve syncs from Tokeet:
Property: | Reservation: |
|---|---|
External ID | Status |
Name | External ID |
Street | Property ID |
City | Start date |
Postal Code | End date |
State | Guest first name |
Currency | Guest last name |
Wifi code | Guest email |
Apartment code | Guest phone |
Building code | Guest pms ID |
Tags | PMS external id (Airbnb/other) |
Location (lat/long) | Number of adults |
Number of bedrooms | Number of children |
Number of bathrooms | Extra charges |
Max number of guests | Rent price |
Minimum check-in time | Paid amount |
Maximum check-out time | Booking date |
Host email | Comments |
What data Duve pushes back to Tokeet:
Orders (no item code required)
Custom products
Early check in
Late check out
Stay payment
Additional hold
Check out payment
Refunds/Cancels
Estimated check in time
Estimated check out time