Tokeet integration with Duve
Updated
What is Duve?
Duve is a holistic guest experience management platform.
Duve provides hospitality experts with a unified guest management solution, covering the entire digital guest journey from contactless check-in, through a branded guest app, an omnichannel communication hub, and an eCommerce/upselling platform offering the right service to the right guest at the right time.
Find out more about Duve in our blog post.
Features and Benefits of this integration are:
- Contactless Check-in and Checkout
- White-label, no-download guest app
- Communication hub with built-in SMS and WhatsApp integration
- Upselling and eCommerce platform - with both 1st-party and 3rd-party upsells
- Personalization and translation engine
- Mobile key and smart lock integration
- Detailed analytics
Connecting Duve to Tokeet
In order to connect Tokeet to your Duve account, go to Account Settings -> Connect & Sync
Then, add Tokeet as a Source.
Now, log into your Tokeet account and you’re good to go!
What data Duve syncs from Tokeet:
Property: External ID Name Street City Postal Code State Currency Wifi code Apartment code Building code Tags Location (lat/long) Number of bedrooms Number of bathrooms Max number of guests Minimum check-in time Maximum check-out time Host email | Reservation: Status External ID Property ID Start date End date Guest first name Guest last name Guest email Guest phone Guest pms ID PMS external id (Airbnb/other) Number of adults Number of children Extra charges Rent price Paid amount Booking date Comments |
What data Duve pushes back to Tokeet:
Orders (no item code required):
(Custom products
Early check in
Late check out
Stay payment
Additional hold
Check out payment)
Refunds/Cancels
Estimated check in time
Estimated check out time